Download Category: BUSINESS ADMINISTRATION

ATTITUDE OF CONSUMERS TOWARDS PUBLIC UTILITIES. (A CASE STUDY OF POWER HOLDING COMPANY FORMERLY CALLED NEPA)

ABSTRACT: The perception of consumers plays a critical role in determining the success or failure of a product or service. This study investigated consumer attitudes using questionnaires and interviews as primary research instruments. Questionnaires were systematically designed and randomly distributed across seven distinct zones, including New Heaven, Asata, Achala-Layout, Ogui Urban, Ogui New Layout, Ogbete … Read more

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ANALYSIS OF THE EFFECTIVENESS OF INFORMATION TECHNOLOGY ON BANKING SERVICES DELIVERY (A CASE STUDY OF UNION BANK ENUGU)

CHAPTER ONE The banking industry has made significant advancements in adopting information technology (IT) for managing information and enhancing customer service delivery. Although IT is a subset of information management, it serves as a vital tool for its implementation. According to Akuwudike and Ugwu (2002), information technology involves the collection, recording, storage, processing, and communication … Read more

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ANALYSIS OF FACTORS RESPONSIBLE FOR LOW PRODUCTIVITY OF NIGERIA WORKERS IN THE PRIVATE SECTOR (A CASE STUDY OF NBL 9TH MILE CORNERS NGWO)

ABSTRACT: This study investigates the factors contributing to low productivity among Nigerian workers in the private sector, with a particular focus on Nigeria Breweries, 9th Mile Corner, Ngwo, Enugu State. The research aimed to identify strategies to enhance productivity within the Nigerian economy. A comprehensive review of related literature was conducted to provide context and … Read more

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AN EVALUATION OF THE LEADERSHIP STYLE AND ITS EFFECT ON THE EMPLOYEES ATTITUDE

ABSTRACT This study examines the influence of leadership styles on employee attitudes within Nike Lake Resort Hotel, Enugu, focusing on the interplay between managerial behaviour and organizational outcomes. The research highlights how misconceptions and inadequate information about effective leadership approaches can result in adverse consequences, such as strike actions, the creation of informal groups, and … Read more

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