CRISES  MANAGEMENT IN AN ORGANIZATION. (A CASE STUDY OF ANAMMCO PLC EMENE ENUGU)

ABSTRACT:

This study critically investigates organizational crisis management, focusing on Anambra Motor Manufacturing Company (ANAMMCO) Plc, located in Emene, Enugu. Crises are a common feature of organisational life, often arising from strained relationships between employees and management, poor communication, or inadequate working conditions. This research explores the root causes of organisational crises at ANAMMCO and evaluates strategic approaches for managing and preventing them. Findings from both primary and secondary data sources reveal that key drivers of crises in the organisation include irregular payment of salaries, poor employee engagement in decision-making, substandard working conditions, and management’s insensitivity to staff welfare. These issues result in diminished morale, reduced productivity, and strained industrial relations. Using questionnaires, literature reviews, and chi-square statistical analysis, the study confirms that effective two-way communication, an open-door policy, and participatory management significantly reduce organisational conflicts. The research recommends that management must prioritise employee welfare, respect workers’ contributions, and foster inclusive decision-making practices to sustain a harmonious and productive work environment. Ultimately, this paper emphasises that proactive crisis management is not only essential for employee satisfaction but also for long-term organisational stability and performance.

Keywords:
crisis management, organisational behaviour, employee relations, ANAMMCO, workplace conflict, industrial harmony, productivity

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ABSTRACT

CHAPTER ONE

INTRODUCTION

Background of the Study

Statement of the Problem

Purpose of Study

Scope of the Study

Research Questions

Research Hypothesis

Significance of the Study

Limitations of the Study

Definitions of the Study

Reference

CHAPTER TWO

REVIEW OF RELATED LITERATURE

Organizational Level Crises

Forms of Organizational Level Crises

Approaches for Managing Organization-Level Crisis

Intergroup Crisis

Causes Of Intergroup Crisis

Management Of Intergroup Crisis

Background Of Anammco Emene Plc, Enugu

References

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

Research Design

Area of the Study

Population of the Study

Sample and Sampling Procedure /Technology

Instrument for Data Collection

Validation of the Instrument

Reliability of the Instrument

Method of Data Collection

Method of Analysis

References

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

Presentation and Analysis of Data

Testing of Hypothesis

Summary of Results

References

CHAPTER FIVE

DISCUSSIONS, RECOMMENDATION AND CONCLUSION

Discussions of Results/Findings

Conclusions

Implications of the Research Finding

Recommendations

Suggestions for Further Research

REFERENCES

APPENDICES

BIBLIOGRAPHY

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